North Valley Hospital
Growing Healthcare Close to Home

Non-discrimination Policy

 

Non-discrimination Policy

North Valley Hospital

 

North Valley Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, creed, religion, marital status, veteran or military status, or any other status protected by law. North Valley Hospital does not exclude people or treat them differently because of these bases.

 

North Valley Hospital:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

·         Qualified sign language interpreters.

·         Written information in other formats (large print, audio, accessible electronic formats, other formats)

 

Provides free language services to people whose primary language is not English, such as:

·         Qualified interpreters

·         Information written in other languages

 

If you need these services contact North Valley Hospital at 1-509-486-2151. If you believe that North Valley Hospital has failed to provide these services or discriminated in another way on a prohibited basis you can file a grievance with Compliance, 203 S. Western Ave. Tonasket, WA 98855, 1-509-486-3178, FAX – 1-509-486-3119, Email: Compliance@nvhospital.org. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Compliance is available to assist you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil rights, Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697 (TTY)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

Language Services:

Attention: If you speak English, language assistance services, free of charge, are available to you. Call 1-509-486-2151. (TTY: 1-800-833-6384)

Tiếng Việt (Vietnamese)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-509-486-2151 (TTY: 1-800-833-6384).

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-509-486-2151(TTY:1-800-833-6384)。

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-509-486-2151 (TTY: 1-800-833-6384).

Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-509-486-2151 (телетайп: 1-800-833-6384).

Tagalog:

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-509-486-2151 (TTY: 1-800-833-6384).

한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-509-486-2151 (TTY: 1-800-833-6384) 번으로 전화해 주십시오.

 

日本語 (Japanese)

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-509-486-2151(TTY:1-800-833-6384)まで、お電話にてご連絡ください。

ខ្មែរ (Cambodian)

្របយ័ត៖ េបើសិនអកនិយ ែខ រ, េសជំនួយែផក េយមិនគិតឈ ល គឺចនសំប់បំេរ អក។ ចូរ ទូរស័ព 1-509-486-2151 (TTY: 1-800-833-6384)។

Українська (Ukrainian)

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-509-486-2151 (телетайп: 1-800-833-6384).

 

Gagana fa’a Sāmoa (Samoan)

MO LOU SILAFIA: Afai e te tautala Gagana fa’a Sāmoa, o loo iai auaunaga fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 509-486-2151. (TTY:1-800-833-6384)

 

Soomaali (Somali)

DIGNIIN: Haddii aad ku hadasho Soomaali, adeegyada caawinta luuqada, waa lacag la’aan,ayaa la heli karaa. Ka wac 1-509-486-2151. (TTY:1-800-833-6384) 

 

አማርኛ (Amharic)

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-509-486-2151 (መስማት ለተሳናቸው: 1-800-833-6384).

ਪੰਜਾਬੀ (Punjabi)

ਿਧਆਨ ਿਦਓ: ਜੇ ਤੁਸ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤ ਭਾਸ਼ਾ ਿਵੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-509-486-2151 (TTY: 1-800-833-6384) 'ਤੇ ਕਾਲ ਕਰੋ।

العربية (Arabic)

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

 1-509-486-2151) رقم

.(1-800-833-638 :والبكم الصم ھ