"I received excellent care. Everything was explained in a friendly, caring way. From check-in to check-out, I felt at ease. Very professional staff which instilled confidence. Thank you to everyone" -Anonymous
"Everyone was very kind and considerate. I was really dreading this procedure. All my life I've had a terrible fear of hospitals and doctors. It wasn't nearly as bad as I thought it would be. Thanks to all of the kind, caring, considerate staff." - Katrina Dickey
"Best ER visit ever. Helpful on the initial phone call and quick, friendly, professional service throughout the entire process once we arrived on-site. I feel confident we received the best medical care possible and it was delivered with outstanding kindness and concern. Thank you." -Anonymous
"NVH has the absolute BEST surgery team anywhere. They have fun, make you feel relaxed, work as a cohesive unit, and are very professional too! Dr. Sebesta is the best surgeon and the most down to earth, trustworthy man. You can tell this team loves each other like family. Thank you for making this experience memorable. :)" -Eileen Purdy
"I feel confident and satisfied for the service that everyone did for me. Thank you so much. GREAT TEAM!" - anonymous
"Just plain awesome. The level of care to every detail is the best I have ever experienced.
Staff/Doc/Nurses A++. For the future, this is my medical facility period. - Stephen L. Johnston
"Would come back for surgery here anytime! It was a totally awesome experience. Dr. Sebesta was great. Nurses were totally the bomb, couldn't have a better crew. Thank you Dianne, Korie, Becky & Rosa for the awesome care! Thank you Tom....Good anesthesia. - anonymous
"Great staff! Best experience in hospital- including having babies! Very comfortable and supportive. Thank you." - anonymous
"From the admitting staff, nurses, techs, & doctors, we are blown away at this A+ staff. Thanks for your help & "packaging & shipping" my Dad to Seattle for specialist care. Thank you Doctor Ragsdale, Felicia RN and staff." -Ashleigh Bobovski
"From the time I walked in the door, recieved nothing but kindness and professionalism. It is a tough job being in the healthcare business. I have the utmost respect for those people." - anonymous
"I was seen recently at NVH for a mammogram which resulted in an ultrasound for further study. I just want to say what a wonderful staff person you have in Brenna, who assisted me with the mammogram. She was extremely considerate and very knowledgeable regarding the what's, where's and why's of the mammogram and the resulting ultrasound. She put me at ease from the moment I met her until I left for home. I was very nervous about having this mammogram due to a lump and tenderness in my breast. She was so kind and overly considerate of my discomfort that she made the whole ordeal pleasant actually! I appreciated her knowledge and ability to answer all of my questions thoroughly. Her demeanor is like that of being with an old friend and she has a way of making even me calm down and understand what we are doing and why every step of the way! I can only say that NVH is blessed to have an employee such as Brenna, and I will go to no one else from now on for my mammograms! She is a jewel!" -Linda Abellera
"I would like to thank the staff for help with my wife for the last year and a half. She passed away on January 8th. The staff did a wonderful job."
To the VA Service in Tonasket
"I'm writing to inform our local veterans that they can receive care from a clinic that is dedicated to providing medical care for veterans only. The clinic is in Tonasket at the hospital, and is staffed by former VA providers that were on the VA bus that served Republic a few years ago.
I tried it out due to frustration: our local clinic struggles to keep qualified providers for VA services and can only see Veterans certain times because of the regular patient load. The Tonasket Clinic is staffed five days a week and highly trained in maneuvering the VA medical system. I personally felt great having a provider that has seen me for years and it was wonderful catching up and having someone that remembers your medical history and can navigate the VA computer system with ease.
I'm not trying to discredit our local [Republic] clinic, but other clinics have quit doing VA because of complications employing its computer system. The veteran only needs to call the Tonasket VA clinic to set up an appointment to be seen. Those who have not had a medical assessment done in a year could be dropped from the system so I encourage them to call and schedule an appointment at a clinic of their choice so as to continue receiving future medical coverage."
"At other hospitals I've been treated like livestock and a non-person. NVH treated me like family-thank you. This was the best hospital visit of my life!" - Anonymous
"Your ER is great. Spokane Sacred Heart Hospital says -"it is the best." -NVH Anonymous ER Patient
To the ER Staff of North Valley Hospital
"I'd like to take this opportunity to express my sincere appreciation for your services provided during my recent two week tenure receiving "out-patient" drugs. (meds)Your dedication, efficiency and professionalism are beyond reproach, and certainly worthy of praise. Your humor and "bed side manner" certainly ensured a much more pleasant experience than one could possibly expect.Our nation's veterans and citizens of our community are indeed blessed to have an ER staff of your caliber. I extend a hearty "Thanks" to each and every one of you for a JOB WELL DONE. Thank you again for all that you do."
Lieutenant Commander, United States Navy